Here's a most intriguing report about surveys of Wisconsin library users and non-users done in 2003 and 2007. What is very interesting to me is that most users are not very interested in technology initiatives. You know, the stuff that many of us spend a great deal of time and energy using and promoting. The perceived value of these initiatives, however, is somewhat higher than actual interest. I'm not prepared to comment on it right now, but if anyone else wants to start the conversation, please jump in.
Along with the user/non-user surveys are other reports, including one on e-books done in 2002. I sure would like to have seen a follow-up to that, as things have changed considerably since then.
The report was funded by the Wisconsin Public Library Consortium and the Wisconsin Library Association Foundation.